PRIVACY POLICY

We collect customer information such as name, phone number, email, and service address strictly for booking, communication, and service delivery purposes.
We do not sell or share personal information with third parties except where required for payment processing or legal compliance.

TERMS OF SERVICE

By booking services with SMJ Multi Services, clients agree to:

• Comply with payment and cancellation policies
• Provide accurate service details
• Ensure access to the service location

CHEMICAL USE & SAFETY POLICY

SMJ Multi Services uses industry-standard cleaning products and chemicals in accordance with safety guidelines.

• Safety Data Sheets (SDS) available upon request
• Eco-friendly products available upon request
• Proper ventilation and handling procedures followed
• Disinfectants, degreasers, and sanitizers may be used

SERVICE POLICY

Clients are responsible for:

• Providing access to the service location
• Ensuring utilities are available
• Preparing the space where necessary

Missed appointments or late cancellations may result in service fees.
All concerns must be reported within 24 hours for resolution.

NON-DISCRIMINATION

SMJ Multi Services provides services fairly and professionally to all clients without discrimination.